If you are not completely happy with your purchase (which we doubt will ever happen) you can return it to us by post within 14 days from the date of purchase. We also accept carrier pigeon for those who have one. You will be credited with the value of your returned product to your original method of payment if you have already paid for your order. Once the item is received back at the Redrakoon HQ, we'll check it's re- sellable and then refund you the cost of the item only. In the unfortunate event your goods arrive damaged, please notify us within 3 working days of receiving your order. Please note that it is the customer’s responsibility to pay for any postage and make sure that the product is returned to us in the same condition it was received.
